FAQ
​How Do I Place An Order ?
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You can simply place an order by emaill or by phone call, between 8.00 – 17.00 CET on business days.
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By phone number:
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+447399105786
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By email:
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As we are manufacturer we focus only on wholesales MOQ : 40pcs
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Payment and Shipping
The payment could be done, based on the proforma invoice you will receive, thru bank transfer.
Please note that with the bank transfer option the shipping of your order can last a few days, since we will ship once the payment is in (this can take up to several days).
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Returns & Refunds
If you placed a wrong order we will exchange this without a problem. Our requirement is that the spool is unopened and unused. Please send your spool back to our address with a note containing your order number and the reason for sending it back. Once it is back in our warehouse, we will send you a new spool.
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If you changed your mind about the order and you wish for the money back you need to contact us by the e-mail with a note containing the reason you wish to cancel and your oder number and the founds will be returned back to you in your back account, in maximum 5 working days.
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Printing files
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